Better Hearing, Better Living
We are managed by qualified audiologists, with more than 20 years of experience in patient care. Possessing both a Masters in Audiology (UK) and a Degree in Engineering – our Audiologists offer the valuable combination of professional audiology service and technological expertise.
This is our key differentiator, and what makes our service stand above the rest. While hearing tests at other healthcare centres are usually done by nurses or audio technicians, THSG’s diagnostic hearing assessments are conducted by professional audiologists. This is essential to ensure accurate diagnoses, so as to provide appropriate management specific to each individual.
For hearing loss that can be treated medically or surgically, our audiologists will assist with a necessary ENT Specialist referral. For individuals who can benefit from hearing aid amplification, accurate test results will help to select the most suitable hearing aid to deliver optimal performance. It is important for the patients to understand their hearing condition, and our experience audiologists always take the time to explain test results in a simple, easy to understand manner.
Service from the Heart
THSG’s patient care philosophy centres on the fact that every patient is unique and merits service that is both caring and personalised. We do not subscribe to the “one-size-fits-all” methodology, but aim to provide a detailed diagnosis and customised hearing solution for each individual.
It is impossible to subsist as long as we have in this industry without genuine concern for the welfare of our patients. At THSG, we go beyond the professional surface to empathise with the emotions of our patients and partner them and their family on the change process towards better hearing.
We Speak Your Language
Our Audiologists are fluent in English, Mandarin and popular Chinese dialects used in Singapore, quickly and effectively closing the gap between specialist and patient.
Consistency
Patients are attached to the same Audiologist with every visit, creating consistency and rapport. This is important to us, as the quality of the patient-specialist relationship is crucial to effectiveness of the treatment.
Word-Of-Mouth Referral
Testament to our patients’ appreciation of our service, over 50% of our patients come to us based on word-of-mouth referrals.Up-to-Date, Optimised Hearing Solutions
