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Frequently Asked Questions


Most hearing problems begin gradually without discomfort or pain, and can be difficult to recognise. Even the people around the patient (friends and family members) often learn to adapt to someone’s hearing loss without realising it. A useful but non-definitive guideline can be found here. To be sure, it is best to consult an audiologist for a diagnostic hearing assessment.

Consult an audiologist for a diagnostic hearing assessment. Based on the results of the test, your audiologist will discuss whether a hearing aid is required and if so, what type of hearing aid is the most suitable for your individual needs.

Yes, there are different styles of hearing aids to suit different purposes. Please click here to learn more about the various hearing aids available.


With increasingly advanced technology, today’s hearing aids can be small and discreet. More importantly, hearing loss has a far more profound social impact on your quality of life. The benefits of being able to hear comfortably and carry out conversations far outweigh any aesthetic issues hearing aids may bring.  

This depends on the model and type of hearing aid, but the average hearing aid usually lasts between 3 to 5 years.

We advise patients to remove their hearing aids and open the battery door before going to sleep, to conserve battery life.

Opening the battery door at night ensures that the battery is not being drained, and allows air into the hearing aid to help prevent moisture build-up.

Although some hearing aids are resistant to water, we recommend removing your hearing aid prior to any activity that involves water.

Regular cleaning will keep your hearing aid in good condition. We advise cleaning your hearing aid at the end of the day before putting them in the hearing aid container with proper dehumidifier.

Whenever possible, hearing aid is recommended over a hearing implant. Hearing aids are non-intrusive. Meanwhile, hearing implants may destroy the residual hearing in the ear. With this said, hearing aids require that a users ears retain some residual hearing to process the amplified sound (to hear the amplified sound from the hearing aid). One with profound hearing loss will benefit more from cochlear implant.

There are pros and cons to each hearing solution, please consult a qualified Audiologist for an accurate diagnosis of your hearing situation and recommendations on suitable treatment, before making a decision.

Yes, our hearing aids come with warranties. Please consult your audiologist and the manufacturer details to confirm the warranty information before purchasing your hearing aid.


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